Everything You Wanted To Know About Bitcoin But Were Too Afraid To Ask, Part 3: Bitcoin Risks, Chuck Norris, and Pork Loin

Now that we’ve learned the basics of money in part 1 of this primer and how bitcoins and Bitcoin work in part 2 it’s finally time to talk about the problems and legal risks facing bitcoin adoption.

Which are significantly more serious than issues surrounding Cabbage Patch Kids adoption.

The Downside Of Bitcoin As Currency

There are plenty of potential downsides to using bitcoins as a virtual currency and these could be insurmountable obstacles in terms of its future.  Here are some of the big ones.

Fluctuating Value

While speculators may love the idea of buying bitcoins today and reaping a huge profit tomorrow, that isn’t the kind of thing you look for in currency.  For example, this primer took a while to write (longer than it’s taken you to read this far and man, hasn’t that felt like forever?).  When I wrote the section about bitcoins being worth around $515 that was true when I was writing it (March 28, 2014).  Today, as I write this section (March 31) the value is around $460.  That kind of huge fluctuation isn’t what people look for in terms of a currency–they may look for huge swings for other types of investments but that won’t make bitcoins succeed as a currency.  You don’t want both sides of a transaction trying to figure out how much the money will be worth by the time the transaction is done–then it turns into a complicated bartering system.

To some extent, this is a hurdle that any new currency will face.  As long as the currency doesn’t have widespread adoption then it will be valued mostly by its conversion to other forms of currency.  But without some kind of longer-term stability, it will be difficult for a true bitcoin economy to emerge as the amounts charged for goods and services will fluctuate too wildly.

The 51% Attack

One of the greatest strengths of the Bitcoin network is also its greatest weakness.  Bitcoin was created to replace those trusted, proprietary third parties that verify transactions.  To do so, the Bitcoin network was created with a complicated transaction ledger (the Block Chain we discussed in part 2) and mining system.  For those transactions to be verified, the majority of Bitcoin miners have to agree that the latest batch of verified transactions are correct–this process not only verifies the Block Chain but also sets to reward the miner that first solved the mathematical problem.

Verifying the solution requires agreement by at least 51% of Bitcoin miners.  That distribution built into the Bitcoin network is designed to make it so that no single party is taking over verification and leading to them increasing transaction costs (leading them to increase transaction costs closer to the 2.9% being charged by most third parties today).  But that distribution comes with a significant disadvantage: at any time someone can come up with enough hardware to make themselves 51% of the Bitcoin mining network and suddenly they can rewrite all the rules.  They could move bitcoins to their own accounts or issue all remaining bitcoins to themselves.  It’s possible that these changes could be undone, but that could be difficult.

It’s also an attack unique to Bitcoin–51% of the world’s nations could decide the US dollar is worthless and that wouldn’t impact our ability to use the dollar here in the US.  The 51% attack on Bitcoin could completely destroy the system.

Like this almost killed Superman.

While the deeds that could be accomplished by someone in the 51% position are hypothetical, the actual ability is not.  In January of 2014, one network of Bitcoin miners accounted for more than 42% of the network.  A deliberate push by that network could have easily tipped it over the 51% number–fear of that takeover made many miners leave the network but it does reveal an actual, serious threat.

Current Third Party Protections

We discussed earlier how US retailers could save $11.7 billion a year if they moved to bitcoins given the reduced transaction fees.  But one thing that should be considered is how credit card companies and others provide valuable services in exchange for those higher transaction costs.  In addition to your losses being capped for fraudulent charges with credit cards, most third parties will also have reward programs and dispute resolution processes that could make the extra transaction fees worthwhile.

Forget all the bonus miles and extra hotel nights for now–those dispute resolution processes are very important.  If you have a fraudulent charge on your credit card today you can contact the credit card and dispute it.  They will have their own process for deciding the issue but you have a good chance of getting the issue correctly resolved.  (I’ve had to do this maybe a dozen times over the past decade, every one resolved in my favor.  That’s not to brag but to highlight an actual need.)

Bitcoin has no dispute resolution process.  A completed bitcoin transaction, once verified into the Block Chain, cannot be undone.  A reverse transaction could be completed if both parties agree to transfer the money back, but that is a new transaction and not removing an earlier one and is completely subject to the whims of the new bitcoin owner.

Private Keys Lost

Earlier we learned that having money in the Bitcoin network really means you have two things: the public address of that money (which anyone could have) and the private key that allows you to control where that money can be moved.  If you lose that private key then you have lost the money.

This is true for currency as well.  If you stand at the top of a mountain and wave a $20 bill around and the wind rips the bill out of your hand, you don’t have that $20.  If someone walks up to you with a gun and demands the $20, same thing.

Unless you’re Chuck Norris. Chuck Norris makes money when he gets mugged.

The concern here is that private keys are not designed to be remembered by human brains.  So you need some kind of storage method to intervene.  Wallet programs or websites are the easiest place to store them, both for their ability to remember long strings of numbers and because they can be utilized to complete bitcoin transactions in the future.  But programs and websites can be hacked.  Or a virus on your hard drive can detect wallet programs, deduce that you have bitcoins, encrypt all of your files, and demand a bitcoin ransom or it will delete the key and you lose everything.  That’s not a hypothetical risk, that’s a real virus.

As an additional method of security, some people place private keys in what is called cold storage. This means the files are removed from an Internet-connected device. They may be printed to paper and deleted from online records or they are placed on a USB drive that is placed in a secure location like a bank safety deposit box. This certainly makes the keys less susceptible to an online attack but they are still subject to the same limitations as physical currency (loss, theft, damage). If you wanted to have a physical stockpile of currency, there are easier ways. But security around private keys is vitally important since if you lose the keys you lose your money.

The problems with losing a private key, losing your money, are not unique to the bitcoin economy. The same thing could happen to your bank accounts if they were hacked.  But there are a lot more safeguards in place and laws to help you in that event.  The bitcoin economy has not matured enough to address these risks, giving you virtually no recourse if you lose your keys.

Other Technical Issues

The 51% attack is the easiest technical issue to understand but there are several other that can impact bitcoin transactions.  One which has gained some attention is called transaction malleability (very technical article on how it works can be found here).  Understanding this attack is a bit difficult–just know that an attacker can modify transactions before they are entered into the Block Chain.  The modified transaction is seemingly innocent–it doesn’t change where the bitcoins were transferred.  But it does modify the final verification hash and since there is no standard way for wallet programs to operate, some wallet programs would see the modified hash as proof that the first transaction failed and the wallet needed to send bitcoins again.  The result is that a nefarious seller could trick a wallet into spending twice as many bitcoins as it should–and like we discussed before, there’s no recourse.

When one of the larger bitcoin exchanges, Mt Gox, announced it had lost several hundred thousand bitcoins it claimed this was due to transaction malleability.  While that cause has been questioned, it is also true that in the days following Mt Gox’ announcement this attack was found to be responsible for double charging over 300,000 BTC’s worth of transactions.

Plus we were really, really sure we knew the Ace was in the middle.

There are several other potential weaknesses and attacks with the Bitcoin network and to some extent that should be expected with a new technology.  It’s also true that our current third party verification systems have also been subject to attacks and data breaches.  We just have a lot more experience dealing with the technology that has been around for decades.

Bitcoin Legal Issues

Beyond facing technical issues and obstacles to having bitcoins adopted as officially recognize currency, the Bitcoin network and bitcoin transactions also face significant legal challenges in the near future.  Here are some of the most important.

Currency Or Commodity?

The IRS recently issued guidance that bitcoins will be treated as commodities rather than currency under US law.  Brazil has just done the same and other countries will determine their own treatment.  This triggers certain legal treatments that differ from currency–if someone pays you in bitcoins then it is like you were paid with gold bars rather than Euros.  This not only requires you to figure the amount you were paid in terms of how much those bitcoins were worth when you received them, but if the value of those bitcoins change by the time you use them then you also need to record that amount.  And if the new amount is higher than you can be taxed under capital gains.

Tax treatment depends on your overall income situation and I’m not a tax expert, so take this all with a grain of salt.  But short-term capital gains (for commodities or investments held for under a year) you will be taxed 35% of the gain.  If you held that commodity for over a year then that falls to 15%.  Let’s see that in action.

Say I agree to pay you $25 in bitcoins (BTC, if you recall) if you hold my place in line at Franklin BBQ on one dreary day in January.  Leave aside the ethics and propriety of such a transaction.  In June, Franklin BBQ adds pork loin to the menu.  You are eager to try the latest BBQ awesomeness, especially because Franklin is now taking BTC as payment.  Pork loin is being sold for $12.50 a pound, quite a deal, and you decide to order 4 pounds.

This shall now be called your bitcoin pork loin.

Lucky for you, BTCs have doubled in their US dollar conversion since January so you are able to use the exact amount of bitcoins I paid you to purchase your $50 of sweet, smoky BBQ.  Because you received $25 in a commodity (BTC) and were able to turn it in for $50 in goods you have now realized a gain of $25.  Since this was based on something you held for under a year you now owe 35% of the gain, or $8.75.  If you had been able to hold on until January, and assuming BTCs are still worth double compared to when you received them, then you would only pay 15% of the gain, or $3.75.  But, really, who can wait that long?

The good news is that technically you still made out pretty well–you were able to get $50 in goods for the equivalent of $33.75.  But the bad news is that you have to keep track of all your transactions, when you got BTC, how much they were worth, how much you got for them when you exchanged them for something else, or else the IRS may take issue with your filings.  And that’s never a good thing.

It’s also bad news when you compare to a standard currency exchange.  People make investments in foreign currency just like they can buy stocks and bonds or gold or collectible Elvis plates.

Fact: the Fat Elvis plate can hold six full-size pork loins.

When you make money off a currency investment you are typically taxed 23% of the gain (they use a 60/40 rule to determine the amount, 60% taxed at long term 15% rate, 40% taxed as short term at the 35% rate).  Just the fact that the IRS is treating BTC like stocks or other commodities puts it into a category different from, and less advantageous than, other forms of foreign currency.

Legally Used?

Although the US has determined that BTC can be used for transactions and just has a specific way of dealing with the tax implications, other countries have declared bitcoin transactions to be illegal or placed restrictions on their use.  Bitcoins cannot be used in Iceland and their use has also been restricted in Taiwan, India, Japan, and China, among others.  This is still an emerging technology so it would be in your best interest to look into bitcoins’ legal standing in a country before you embark on transactions with them.

Anonymity And Money Laundering

Anonymity and Bitcoin is a fascinating issue.  On the one hand you have people claiming that bitcoin transactions are completely anonymous and this makes it attractive to criminal elements.  On the other hand you have people claiming that bitcoin transactions are publicly trackable and that you can follow every bitcoin from person to person which is something you can’t do with cash currency today, making it even more secure than cash.

Who’s right?  They both are.

Although every bitcoin transaction is public knowledge, what is known is the amount that was transferred and the address to which the amount was transferred.  If you can determine who owns or controls that bitcoin address then you know how much they received.  But there is nothing that compels bitcoin addresses to be identified, unlike many countries which have laws that require bank accounts to be registered in people’s/companies’ names.

If a bitcoin is ever stolen (through a technical attack or someone stealing the password) then you can absolutely know where the bitcoins were transferred–but that may not help you.  Especially if the destination was some large bitcoin transaction site that you then lose in the shuffle.  Perhaps the thief takes 5,000 BTC from your account and then start sending out batches of 100 BTC now and then.  It would be impossible to say that those were your BTC and not someone else’s.

The identification of bitcoin transactions doesn’t necessarily make it more secure, but it also could make it easier to follow.  Like a double-edged sword, it cuts both ways.

Double edged swords: as awesome to look at as they are to use in analogies.

Another way bitcoin transactions are like a double-edged sword is that the person handling it may face the most risk.  We’ve already seen one example of an entrepreneur arrested on money laundering charges for providing a service to convert bitcoins to cash faster than the Bitcoin network allows and we could see more actions like this in the future.  Even though bitcoins are treated as commodities, money has its own set of regulations and new companies rising to meet the gaps in the Bitcoin economy could run up against this highly regulated space.

The Future Of Bitcoin(s)

Where does this leave bitcoins and Bitcoin moving forward?  While there are significant challenges to bitcoins being adopted as an actual currency there is a degree of interest in the technology that could keep it alive long enough to be accepted.  This could change in an instant if the Bitcoin network is compromised or a few large countries declare it completely illegal, but for now it has a chance to be adopted if it can deliver on the promise of reduced transaction fees.

Of far more interest, I think, is the Bitcoin network itself and the idea that you can securely transfer unique codes from person to person.  If the Bitcoin network becomes more refined and then modified to use more than bitcoins, it’s entirely possible that other, actual forms of currency could be exchanged on the network.  That could be an interesting application of the technology and its promise of cheap, efficient transfers without the downside of a new, unregulated (by a traditional authority) currency.

Whatever happens with bitcoins and Bitcoin, hopefully by reading this primer you’ll understand what’s at issue.  But if you do have suggestions for refining the primer, please contact me and let me know.


Filed under Bitcoin

Everything You Wanted To Know About Bitcoin But Were Too Afraid To Ask, Part 2: bitcoins, Bitcoin, and Ishtar

In part 1 of this primer on bitcoins we first took a step back and took a look at money.

Okay, I see it. Now I want it.

Now we’re going to dive into the world of bitcoins so we can understand what they are and how they work before we return with part 3 of the primer on some of the downsides and legal risks of bitcoins.  If you are interested in reading more about bitcoins there are plenty of resources available online but I highly recommend this 25-page research paper by Goldman Sachs that approaches bitcoins from a variety of angles and where I obtained many of the data points for this section of the primer.

The Two Bitcoins

Before we delve into the fun world of bitcoins we need to clear something up.  Bitcoin can actually refer to two different things.  One uses the capital B and is called Bitcoin.  The other one has a lower case b and is called a bitcoin.  This gets super confusing when the word starts a sentence so the capital letter doesn’t tell you anything.  But they are two very different things.

bitcoins, the lower case version, are a form of virtual currency in that they were created to be used as online money.  How they are treated legally is a very different matter that we’ll discuss later, but for the most part when you read about people buying a villa in Bali with bitcoins, or an ATM for bitcoins here in Austin, or how a site was hacked so members lost all their bitcoins you are reading about the lower case bitcoin.

The capital letter Bitcoin is the technology that makes bitcoins a potential currency.  And it’s actually the more important of the two.  But we’ll talk about that later.  For now, let’s discuss how bitcoins could be used as virtual currency.

Bitcoins as Currency

First, let’s clear up one thing about bitcoins as a potential currency: they were not created to buy illegal things.  This is a common misconception about bitcoins–that the mob or criminals are using bitcoins to buy drugs, weapons, and DVDs of Ishtar.

Technically still legal. For now.

So Why Make Bitcoins?

Bitcoins were created like so many other internet services: to make things cheaper.  The paper that launched it all starts innocently enough:

A purely peer-to-peer version of electronic cash would allow online payments to be sent directly from one party to another without going through a financial institution.

When you buy something on the Internet you almost always use a credit card.  Sometimes you might use a direct bank transfers, other times you could use another trusted third party like Paypal.  But all of those transactions involve a third party not directly involved in the transaction.  Those third parties get paid for ensuring the transaction goes smoothly.  On average, those third parties will take just under 3% of the total transaction (they take around 2.5% for physical retail transactions due to the increased risk of fraud in the e-commerce market).  In 2013 an estimated $609 billion in goods and services was purchased online.  Meaning $17.8 billion was given to banks and credit card companies and Paypal and others.

The hope is that using bitcoins could reduce those transaction costs to only 1%.  That would be $6.1 billion in total fees and would save the industry $11.7 billion.  Of course, whether the saved money would result in lower prices to consumers or just higher profits to the companies would remain to be seen, but the hope is that the money eventually flows to the consumer.

But how do you create a brand new form of currency without having the same kind of third party involvement?  The purpose of using bitcoins to buy things was to be cheaper, after all–it wasn’t just to create a new form of currency with the same transaction costs (although some people really liked that idea too).  So the system of bitcoins and Bitcoin was created to try and create a new form of currency: the bitcoin.

Okay, I’m ready.  What’s a bitcoin?

Glad you asked and that you’ve stuck around this long.  The short answer is that a bitcoin is like any other digital file, a series of 1s and 0s that can be used by certain programs.  In this case, those programs are wallets that both hold your bitcoins and allow you to transfer them to other wallets so you can pay for things.  In this way, bitcoins acts like currency.

Anyone who has worked with computers knows about two essential digital functions: copy and paste.  So if the bitcoin is just a digital file, what’s to stop people from hitting a few buttons and becoming virtual billionaires or turning the bitcoin economy into hyperinflation 1946 Hungary like we discussed in part 1?  And how do you ensure the reliable transfer of these bitcoins without using a trusted third party that will want it’s 2.9%?

“I want my 2.9%!”

The answer to those questions is what makes bitcoins look and act like a virtual currency (also called cryptocurrency) in meeting those five essential elements we discussed in part 1.  How these bitcoins can be used also forms the basis of Bitcoin, the network.

1. Bitcoins have fixed units of measurement

The standard unit for a bitcoin is the BTC just like the standard unit in the United States is the dollar.  However, unlike the dollar which can be divided into 100 cents, a bitcoin can be divided into 1 million pieces.  The smallest trackable unit of a bitcoin is currently 0.00000001 BTC.  What that is worth, in terms of buying power, will be discussed later.  But just like fixed money had an advantage over a barter system because everyone agreed on how much of the currency was being traded, bitcoins have a common and precise measurement.

2. Bitcoins don’t disappear

By virtue of being digital and on a shared network, bitcoins don’t disappear.  They may, however be stolen just like gold jewelry.  Or you may forget your password to the wallet that holds your bitcoins, just like you could bury a jar of gold coins and forget where they are.  But the bitcoins themselves don’t disappear.

3. Bitcoins are controlled and scarce

Rather than having a government or central bank issue new bitcoins, the Bitcoin system is responsible for creating new bitcoins.  We’ll discuss how that happens later when we talk about Bitcoin mining, but know that there is an algorithm for adding new bitcoins to the BTC economy.  And there is a fixed number of bitcoins in the BTC economy.  If you want to see the current amount you can check this graph and see how there are a bit over 12.1 million BTC as of March 24.  The rate at which BTC are added is based on the number of BTC transactions rather than a fixed time.  That’s why the line on the BTC supply isn’t straight–it fluctuates based on activity.

Adding currency is done by issuing authorities all the time, lest you think BTCs are going the way of the pengo.  The US mint produces new money every day–about 95% is used to replace older, damaged notes while the rest can be held in reserve or issued as new currency.  One potential concern that comes up with bitcoins is that the current method for creating and verifying bitcoins has a cap of 21 million BTC (this will be reached by around 2140).  However, bear in mind that there is currently only $1.2 trillion dollars in the world economy (this is the M0 money supply, or actual money in the forms of notes and coins) and there is a grand total of around $10.5 trillion dollars in total when you count other money supplies (this fact and a nice breakdown of the difference between money supplies can be found over at HowStuffWorks).

$10.5 trillion dollars counted down to the last cent looks like this: $10,500,000,000,000.00  (16 digits)

21 million BTC counted down to the last decimal place looks like this: 21,000,000.00000000 (16 digits)

Meaning that even with a finite supply of BTC, it seems like there would be enough for a BTC economy to function.

4. Bitcoins are transferable

Bitcoins can be transferred between indviduals using their wallet programs and the Bitcoin network.  Several online vendors have also started taking BTC directly, such as Overstock and WordPress.  And those are just the directly transferable BTC transactions–there are bitcoin ATMs that are starting to pop up and there are multiple BTC exchanges that let you convert BTC into other forms of currency for indirect BTC transactions.  Directly or indirectly, BTCs are transferable.

5. Bitcoins have value

Now this is where things start to get tricky.  First, there is no denying that bitcoins have value.  While I write this the price for 1 BTC is somewhere between $515 and $520.  People using BTC agree that there is value to them, but the value fluctuates wildly.  Bitcoins could be purchased back in April, 2013 for around $100.  At the end of November, 2013, bitcoins were being sold for $1,000 or $1,100.  There have been huge spikes up and down throughout the year.

Compare that to how many Euros could be bought for one dollar over the last year (if you follow the link you’ll need to click the 1Y button to show the year).  At the lowest point of the year it cost $1.27 to purchase 1 Euro.  At the highest point it cost $1.39.  That is what happens with generally stable currencies.

The unstable value of bitcoins is also a large criticism for its use as a currency.  If a currency can’t be relied upon for its value then people will stop using it.  Hungary had to give up the pengo and replace it with something completely new.  The majority of BTC value spikes are due to speculators trying to make money–they aren’t using BTC to buy things but rather hoping the value will go up so they can make money off it.  Whether they do or not, there is no denying the volatility they’ve created.  And that can be a bad thing for bitcoins.

Consider this: in 2010, a programmer convinced someone to buy him two pizzas in exchange for 10,000 BTC.  At the time, bitcoins had no value since very few people had them or used them.  Those same bitcoins would be worth millions.  There is no way that programmer could have known this, but everyone today who participates in the BTC economy knows the value fluctuates wildly.  This makes both sides less likely to use them for transactions.

The Big B Bitcoin

But now we have to talk about Bitcoin, the network that made a new virtual currency possible.  Remember that in order for bitcoins to be a viable currency not only did they need to meet the five essential elements (which they more or less do, with some warnings) but they also needed to have a method of transferring those bitcoins without involving a third party taking it’s 2.5%.

The solution to the problem of avoiding the dreaded 2.5% transaction fee while still being a trusted method of transfer is the capital B Bitcoin system.  Here’s how it works.


To understand Bitcoin, we start with wallets.  In order to conduct business transactions involving bitcoins you need to have a wallet.

That velcro ripping sound every time you open it? Money. So money.

In this case, a wallet is a collection of two essential things paired with optional items:

Essential thing #1: A public address

Think of this like the address that people send money to, much like your physical address is where the Amazon drone can drop off your copy of Ishtar.  For bitcoin transactions, an address is typically a random string of 34 characters such as


Essential thing #2: A private key

This is like your mailbox key that keeps other people from getting their slimy hands on your copy of Ishtar.  You go to your mailbox and unlock the door to pull out the sweet, sweet desert comedy stylings of Beatty and Hoffman.  (I know, it doesn’t exactly work with the drone–let’s just imagine that the drone can wirelessly open the door to toss in the DVD, mmkay?)

For bitcoin transactions, a private key is a 256 bit number that can be reduced down to a 51 key string such as


So unless you’re really good at memorizing pairs of 34 and 51 character strings you will probably use wallet software to store your public address and private key for you.

Optional thing #3: Money

Just like with a regular wallet, it’s nice but not necessary to put money in it.  But if you want to send money, you need to have money.

Now, here’s where the wallet starts to get a bit tricky because unlike physical currency this is all virtual.  So instead of having money you have an address that Bitcoin, the network, agrees has a positive balance of bitcoins.  Think of that address as a pocket within your wallet.  And each of those pockets has the two essential elements–the public key and private key.  If the Bitcoin network says that pocket has bitcoins in it, then you have money to spend.

The Bitcoin Block Chain

When it’s time for you to conduct a bitcoin transaction, your wallet and the wallet of the other side in the transaction uses the Bitcoin network to add the transaction to the Block Chain.  This is a giant database that is a complete ledger of every transaction involving a bitcoin.

Say you are buying my copy of Ishtar because I have grown weary of all that sand.  We have agreed to complete the sale using bitcoins.   I have my wallet create a new address for you to send me money.  (This isn’t required but highly encouraged to keep all transactions secure.)  I send you the public key for this new address and await payment.

You instruct your wallet to deposit the agreed upon amount of bitcoins into my new address.  The instruction you give your wallet will include the address where the money is going as well as where the money is coming from (because your wallet probably has multiple addresses/pockets of money from different transactions).

The instruction sent from your wallet will be signed using your private key.  Your wallet then transmits this instruction to the Bitcoin network where miners race to verify the transaction.  Mining can technically be done by anyone with a computer and special software but doing so quickly requires specialized hardware and software.  Speed matters because transactions are lumped together in batches (typically the last ten minutes’ worth) and the first miner to verify the batch is rewarded with 25 bitcoins.

The reward for being the second miner to verify a transaction block? Nothing. Because bitcoins are for winners.

Verifying the transaction is a very technical mathematical operation that looks at the old bitcoin address (where the money came from), the new bitcoin address (where it’s going), and the signed transaction (which factors in your private key but doesn’t disclose it to anyone).  The process allows all the pieces of information to be checked without also revealing your private key.  It also ensures that the same bitcoins aren’t used in multiple transactions–the double spending problem associated with digital cash.  Regular currency avoids double spending because you hand over a physical item like a ten dollar bill–you don’t have that same bill to be used again.  Electronic transactions utilize a third party to ensure that the purchasing party doesn’t spend the same money twice (typically by establishing limits and then ensuring the purchasing party pays their bills).  For bitcoin transactions each transfer is based on the old address and the new address–the same money cannot be used twice.

Once the transaction is verified it is added to the Block Chain, the giant ledger of every bitcoin transaction ever made.  It is possible to follow a bitcoin transaction backwards from address to address all the way back to when the bitcoin was first created (as a reward for mining).  If you’re into that kind of thing.

Mining and Transaction Costs

Mining is the replacement for the current system which uses a trusted third party as the go-between with today’s transactions.  Today, if you wanted to buy my copy of Ishtar I would wait for a message from a trusted third party (American Express, Paypal, etc.) before handing it over.  With a bitcoin transaction I am waiting for confirmation from the Bitcoin miners before I hand over the DVD.  The good news (for me) is that it’s far less expensive to complete our bitcoin transaction since I am not paying the 2.5% of the total to the third party verifier.  The bad news (for you) is that the verification doesn’t come instantly.  And if you were ever using your credit card at a store and had to wait 10-15 minutes for verification of the payment you’d be pretty frustrated.  As it is, those extra 15 minutes of waiting for Ishtar could seem like forever.

Of course, the real forever is when you watch the movie. Because this is the most exciting thing in the film. Oh, sorry, spoiler alert.

For most online transactions this 10-15 minute delay doesn’t matter much–whether the Ishtar DVD is put into an envelope and sent immediately or 15 minutes later shouldn’t matter much.  But this does prevent a limitation for bitcoin transactions in the real world where speed matters.  There are already some bitcoin payment providers that are attempting to bridge this timing gap by providing instantly accessible transactions, but those come with a higher transaction cost and might not be as desirable.

Speaking of transaction costs, we discussed earlier how bitcoin transactions were aiming for 1% transaction fees instead of today’s trusted third parties taking 2.5%.  But we also just learned that miners are being paid with newly minted bitcoins–money not attributed to either the buyer or the seller.  So where is the 1% coming from?  Mostly from the wallet providers as a cost for converting bitcoins into currency.  In the future, however, all the bitcoins will be issued so miners can’t be paid with new money–instead the Bitcoin network allows for transaction fees to be built into the transactions.  Miners then will function similar to third parties today, taking a portion of the transaction to ensure the transaction is completed and the hope is that they take 1% or less.  Because otherwise that would be a lot of work for nothing.

Now I’m Going To Blow Your Mind A Little Bit

Because you’ve come a long way in understanding this new form of virtual currency and the system that makes it work, here’s a fun little bit of information to blow your mind.  Feel free to just skip this section if it confuses you too much but otherwise it’s a fun thing to think about at this point.

There’s no such thing as a bitcoin.

We’ve been talking about virtual currency this whole time trying to make the equivalent connections between these small b bitcoins and actual money because that’s how our minds work.  We’re used to money and we’re accustomed to electronic transactions with money because we’ve used credit cards and those are backed by real money.  But there aren’t any bitcoins.

There is no this.

All there is in this bitcoin economy is Bitcoin–the network that verifies the Block Chain.  A positive number, divisible into a million pieces, is created and passed from address to address.  But that’s all it is–an address of a number where we first imagined something of value existed and then we moved it to the next place.  Nothing was ever there in the first place.

In this case, bitcoins are really like fiat money.  It only has value so long as everyone agrees it has value.  And that is the start of some of the risks facing Bitcoin.  Risks that we will cover in part 3 of our primer next week.

Ready to read part 3?  Then here you go.


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Everything You Wanted To Know About Bitcoin But Were Too Afraid To Ask, Part 1: Chickens, Yams, and Small Italian Cars

This is part 1 of the primer.  Part 2 can be found here where I describe bitcoins and the Bitcoin network.  And here’s part 3 where I discuss the risks and legal issues surrounding bitcoins.

I’m here to help.  I know the pain that you’ve experienced when you were at your last dinner party or work lunch and all your colleagues started talking about bitcoins and block chains and cryptocurrencies and malleability attacks.  You wanted to participate.  Maybe you even tried to toss in a random statement like “Gotta be careful of those dime teeth because you don’t want to be bitbyacoin.  Heh heh” and then everyone at the table stared at you for a bit.  Maybe they patted your head and took away your fork and knife too.

Like I said, I’m here to help.

Bitcoin and virtual currencies are hot topics these days.  But they’re not as simple as they seem.  They appear to be easily understandable (It’s money, right?) but then a story comes up about a website being hacked and all the bitcoins are gone and suddenly you don’t think you get it anymore.  Or they start throwing around how it’s actually different from current money.  Or they start calling money fiat money and then you’re totally lost.  That’s where these posts come in.

I started putting this primer together because I find some of the legal issues around bitcoins to be fascinating.  But in order to discuss those legal challenges you have to understand how bitcoins work and what’s new about them.  And to understand that you also have to step back and think about the role of money.  So that takes a while.

Rather than post this all as one giant article, I’m breaking it up a bit (because Lionel told me to) to make it easier to digest.  For the first part of the primer, we aren’t even going to talk about bitcoins but rather the basics of money.  If you’re a money theory expert then you can just come back tomorrow for part 2 where we start talking about bitcoins.  But if you’re a money theory expert, you probably don’t need this primer.  Everyone else, let’s get started.

The Basics: What is currency?

To understand bitcoins and the related world of virtual currencies we first have to take a step back and think about the concept of money.  It’s a strange exercise for those of us who don’t engage in this kind of thinking, we’ve just grown up using money to buy things.  But embedded within our daily usage of money are several important concepts that are worth noting.

(Please note that currency is a very complicated topic and I’m not covering all aspects, just some highlights.  If you want to read more about it–well, you are connected to the Internet.  Use that.)

1. Money has fixed units of measurement

If you have a ten dollar bill that is worth ten dollars.  What that buys you depends on how much someone wants to charge for a good or service, but both sides in a transaction agree that the ten dollar bill is worth ten dollars.  This gives money an edge over barter systems where two sides in a transaction agree to swap goods or services.  Say in a barter system there is a man who will sell you a goat for the low, low price of three chickens.  But you walk in with three sickly chickens and he refuses to make the sale based on you not having enough chicken as payment.  Or you come in with two extremely healthy, robust chickens and insist they are worth the same as three ordinary chickens.  Barter systems have the potential to make each transaction a negotiation and that can be inefficient.  Money has an advantage by removing the argument about how much the proposed payment is worth.

Another advantage of using money or some substitute item of value, like gold or other precious metals, is that you have fixed units that can be divided.  Most modern forms of currency have smaller units in the form of coins and larger units in the form of paper.  With precious metals you can measure the weight and divide the metal into pieces with less weight.  You can’t divide a chicken.  Well, you can, but only once and then you can’t use it again a week later.

“Keep the change.”

2. Money doesn’t disappear

Did you ever wonder why gold is sometimes referred to as a substitute for money?  (Or why government money used to be a voucher for that value in gold?)  There are a few reasons–it isn’t readily available but also not completely rare, it is very dense so you can store a lot of its value (weight) in a small space, and you can find gold all around the world so that makes it a good exchange internationally.  But another really good reason for using gold or other precious metals like silver is that gold doesn’t dissolve upon contact with air.  Or water.  Or coffee.  Or any other substance that you might accidentally spill on it during the day.

The Trobriand Islands famously use yams and scored banana leaves as currency among the native population.  This is a tradition and annual practice for them, but I think we can all agree that it’s really difficult to save up for a big purchase over the years when your money might start to rot and smell and grow mold.

“I just finished saving up for that new house. My giant stack of yams is just around back. Wait…what?….NOOOOOO!!!!”

Generally speaking, we like having money that you can keep and use whenever you need to without worrying if your money has been made useless through contact with air, water, coffee, or evil, evil squirrels.

3. Money is controlled and scarce

For modern currency, money is typically issued by a government or central bank.  This not only regulates the amount of money in circulation but also lets each form of currency come up with ways of ensuring the integrity of money by making sure the amount of money in circulation is authentic and scarce.  Scarce being a relative term–there could be billions or trillions of it floating around, but the scarcity is because it is limited.  If you have an economy based on unlimited currency you can run into situations where the issuing government just starts making more and more money, decreasing the value of the money already in circulation and causing people to increase prices.  This is called hyperinflation and one of the many concerns that governments attempt to address when issuing currency.

That’s not to say governments don’t screw this up.  The worst case of hyperinflation ever recorded was the Hungarian pengo in 1946.  In 1944, the largest paper note in the country was 1,000 pengo.  By the middle of 1946 there was a paper note worth 100,000,000,000,000,000,000 pengo.  That’s One Hundred Quintillion pengo.  At the worst time of this hyperinflation, prices were doubling every 15 hours.

“That’ll be 500 pengo. No, wait, 520 pengo. Too late, now it’s 550 pengo. Screw it, just give me three yams.”

Keeping money scarce, both through controlling how much is issued and ensuring there are no counterfeit supplies, is an important aspect to modern currency.

4. Money is transferable

Money is designed to be exchanged.  That’s its sole purpose.  I’m not saying you are obligated to exchange it once you get it–savings are good, people–but money that can’t be given to others as payment is useless.  At its simplest, currency in the form of coins and paper notes can be physically given to someone else.  You give someone a ten dollar bill in exchange for something worth ten dollars.  At the slightly more complicated level both sides of a transaction can trust a third party to transfer the money for them.  You give your credit card number to a vendor when buying your ten dollar item–the vendor trusts the credit card company to send them ten dollars and the credit card company trusts you to pay the ten dollars.  And by trust I mean you both signed contracts with the credit card company that allows this transaction to take place.

It’s a giant stack of trust.

5. Money has value

This last element is not just the byproduct of the first four but they certainly feed into it.  Ultimately, though, money must have actual value to be used to purchase things.  That value can come from three different origins.

First, the value can be inherent to the item.  This is what happens in the barter system. A chicken is, by itself, valuable.  How much value can be debated, and will be negotiated when exchanging for something else, but if you have a chicken you have some value.  Tasty, tasty value.

Second, the value can come when the currency is a voucher for something valuable.  Historians believe the earliest form of currency were paper vouchers that could be redeemed for grain stored in Sumer’s temple granaries.  The island of Yap used large stone wheels as currency called Rai stones.  Moving these wheels around wasn’t practical so instead the currency became the oral tradition of remembering who owned which stone.  Currency in this case becomes an easier substitute then hauling around the actual item of value you are exchanging.  It’s more efficient than the first type of value.

On the plus side, you almost never lost your wallet.

Third, the value can be conjured out of thin air.  No joke.  This is called fiat money.  It comes from the Latin “Fiat” meaning “small Italian car.”  Or, if you prefer the more often used definition,

a command or act of will that creates something without or as if without further effort. – Merriam-Webster Dictionary

Governments do this a lot, create something out of nothing.  Like the legal limits to vote or the requirement to pay taxes.  Or money.  While currencies used to be attached to gold reserves (you may have heard of the Gold standard), that isn’t true anymore–all modern currencies are simply created by their issuing authority.  Their value derives from people accepting those values.  The various issuing authorities work very hard to keep that value consistent, but different countries and regions will change their opinion of the currency’s value from time to time.  This is why you have fluctuating exchange rates and people who make a living buying and selling currency from different origins.

These five elements together combine to form the essential characteristics of modern currency: fixed units, doesn’t disappear, scarce, transferable, and valuable.  In part 2 of the primer we’ll learn what is a bitcoin and how it potentially has these five characteristics and could be considered a modern currency.

Continue this primer with part 2 (how bitcoins and the Bitcoin network work).  Or skip ahead to part 3 of the primer (legal issues and risks surrounding bitcoins).


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My Keynote: Seven Stories of Social Media Legal Risk


You always remember your first keynote.  So I’ve been told.  And so far, that’s true.  I’ve spoken at conferences, chaired conferences, led panels and participated on them.  I’ve taught one-off classes and an ongoing Law and Social Media class at the University of Texas School of Law.  But this past January was a big milestone for me as I was invited to deliver the keynote address at the Charleston Law Review’s annual symposium.  The year before, their keynote speaker was retired Supreme Court Justice Sandra Day O’Connor.  I figured she was an acceptable opening act for me.

It actually took me a while to decide what to speak about–there are so many great subjects within social media and the law (hence this blog).  So I cheated a bit and instead of picking one topic I picked seven.  Actually a bit more than seven but I organized these subjects around seven stories of social media legal risk.

The symposium was fantastic.  A great venue in the Charleston Music Hall (I’ve never spoken in a room with a balcony except my own living room and that’s mostly to tell my boys to come downstairs).  And a great schedule with four other panels dealing with social media and the law, but not marketing–typically the majority of social media law talk is about marketing.  It was refreshing to see a symposium with panels on employment issues, your digital afterlife (what happens to your accounts after you die), privacy, and legal ethics.  Fantastic speakers, materials, and very well organized.  Total package.

Charleston Law Review ended up posting the video of my keynote.  I’ve embedded the YouTube video of my keynote below in case you have 55 minutes or so to kill and want to fill it with some fun social media stories. And below that is an embed of my slides because I use slides a lot but you can’t see them in the video. So you’ll just have to click along yourself to see all the fun.

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Filed under Celebrities, Commercial Activity, Consumer Protection, Copyright, Email, Employment, Facebook, Fair Use, First Amendment, FTC Endorsement Guidelines, Google, Identity, Informal Tone, Laws, Privacy, Social Content, Social Marketing, Social Media and the Law, Social Media Risks, Social Platforms, Twitter

Is Paper A Brilliant Mistake By Facebook?

So easy, you can even use your left hand!

Facebook’s latest standalone app Paper was released yesterday and is already the second most downloaded free app on iTunes (behind Flappy Bird, because people apparently hate themselves).  There are already a number of reviews such as Time, Verge, Cnet, and the MIT Technology Review along with several thousand others.  The reviews are all mostly positive and highlight how this may be the future of how Facebook content is delivered on a mobile device.  That may be true but the current iteration may be a brilliant mistake by Facebook.

First, make no mistake, it is a brilliant new design.  Not only is it something new, borrowing elements from other news readers like Flipboard, it is still highly approachable even by people who are only used to the old Facebook design or who haven’t used news aggregation apps.  There is also a subtle but very engaging tutorial process within the app–it doesn’t cram all the steps to use the app up front but tells you about features as you use the app more and more.  An amazing user interface and tutorial will no doubt make this an engaging app.

The app also is a fantastic news reader.  Granted, it still has some limits–only sources that Facebook provides, a limit on the number of topics/streams you can swipe left/right between–but as a news reader it is a great option and certainly more viable than the Facebook app ever was.  In that sense it will be highly competitive with other news readers.

But many reviews are focusing on how this app could be the future of all Facebook and that would be a mistake in the current version.  Certainly, all the major Facebook functionality is there.  Your primary source/stream is Facebook stories posted by your friends.  Text, photos, comments, Likes, they’re all there just in a new visual representation.  You can even get your Facebook notifications and message alerts through the app making it a wholesale replacement for your Facebook app if you wanted.

The mistake is that the current app loses what makes Facebook valuable.  We visit Facebook to interact with our friends: to see what our friends are doing and make comments, to see pictures, and the general content that they have shared.  While we may encounter news on Facebook either as stories shared by our friends or articles that appear from sources in our News feed, for the vast majority of Facebook users this is not the primary reason we visit Facebook.  And although this traditional Facebook content is the first source of information for the Paper app it is quickly overwhelmed by all the other streams of data that have nothing to do with your friends.

Once you have swiped away from the Facebook feed you are now in non-Facebook land.  Gone are the articles that your friends have shared or commented on so you may be more likely to read them.  Gone are any kind of introduction or reason to read some new story.  Gone is any compelling reason for me to care about the content except the content itself.

It’s a better newspaper, visually, but isn’t Facebook about connecting people?  Mark Zuckerberg’s post today about the 10th anniversary of Facebook speaks of the importance of connecting people but the majority of the Paper app is completely disconnected from your friends and content.  It is a lovely interface, true, but if someone else can duplicate that interface then there is nothing better about the Paper app right now in terms of it being a social news application.  In many ways, it’s worse in that it may reduce the time you spend interacting with your friends (Facebook’s primary asset) and instead interacting with news stories that have nothing to do with Facebook itself.

As with all social applications, time will tell what Paper will become or how it will be used.  But I find it odd that Facebook would release a standalone application that takes it so far away from what Facebook is really good at and says they are all about–connecting people.  Paper connects people to news at the cost of shutting out your network of friends.  If that is the future of Facebook then that leaves the door open for a lot of competition.

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Filed under Facebook, Social Content, Social Platforms

3 Bad Social Media Policy Criticisms

“And sit up straight when you’re composing a social media policy!”

While social media policies can certainly go too far so too can criticism of such policies.  I found that to be true with a recent Above The Law blog post Biglaw Firm Holds Associates To Strict Social Media Policy.  In a full hat tip, the post was sent to me by Scott Malouf (@ScottMalouf) who also recently interviewed me for an article about social media legal issues.   The interview went so long (because us lawyers don’t know how to shut up–case in point, look at the length of this post!) that it was divided into four parts so here’s a link to part 1 if you’re interested.

The blog post is highly critical of the social media policy put out by Milbank, Tweed, Hadley & McCoy, a large firm with hundreds of attorneys and offices around the world.   Three criticisms of the firm’s social media policy are presented in the blog post, all of which I think are going a bit too far.  I’m not sure if the tenuous arguments are just the blogger trying to be sensational or an honest critique.  In case of the latter I thought it was right to call out the attack for being short sighted.  And in doing so it may provide some guidance to others still working on their own social media policies.

Here is the first policy section criticized:

The Firm is aware that its lawyers and administrative employees may wish to participate in or contribute content to social networking websites, weblogs, internet diaries, tweets, wikis or other publicly accessible Internet forums (“Social Media Sites”) for both business and personal use. Unfortunately, Social Media Sites may create opportunities for personal and professional embarrassment, breaches of confidentiality, real or perceived violations of privacy and identity theft, and the risk of publishing views or information that may be inconsistent with the interests of one or more Firm clients, among other hazards.

The blogger does point out that much of this is true and it’s good to signal these concerns to the attorneys.  But then the post goes on to read

That said, the language “may be inconsistent with the interests of one or more Firm clients” is a little troubling. The policy correctly notes that even “the personal activities of lawyers and administrative employees on Social Media Sites may be misperceived as Firm-authorized,” but how far can Milbank go in labeling private statements as candidates for misperception? Can Milbank hold it against an idealistic lawyer bad-mouthing offshore drilling and promoting new legislation/regulation when the firm represents large energy concerns? One would hope not, but the policy reads like that’s a real possibility.

The notion that an individual might bring about some negative consequences for their employer shouldn’t be a surprise to a large blog like ATL.  There are countless examples over the past several years.  Although this blog post came out on December 9 so it can’t be faulted for not knowing the most recent example of now former public relations executive Justine Sacco and her racist AIDS tweet.  Social media content can go viral in minutes and even someone with less than 500 followers (as Ms Sacco had) can end up on the front pages of news sites in a few hours.

Milbank’s point, which the blog ignores, is that it isn’t the firm that will try and connect an individual post to a corporate position.  It’s the blogosphere and social media community that will do so.  When Ms Sacco made her tweet nobody thought that her employer believed the same thing, but there was an immediate request for a statement and the obvious need to distance themselves from such a tweet.  This is a heightened concern for an employee of a media company since their conduct on social media is plausibly connected to their work.  But the same is also true for an attorney who handles sensitive information and is supposed to be a trusted advisor.  Like it or not, a lawyer who behaves badly will call into question the firm that trusts the lawyer.  Here’s just one example of an attorney behaving badly that ended up getting his firm fired.   There are many more.

We have seen a constant blurring of the line between personal and professional life.  Despite the wealth of jokes about lawyers, attorneys are held to a higher standard.  Lawyers know this and law firms know it too.  Calling it out specifically to lawyers and telling them that their actions may create conflict for a client or firm isn’t wrong.

The second section of the policy criticized by the blog reads

Although the Firm strongly discourages any lawyer or administrative employee from disclosing his or her association with the Firm when participating in discussions or asserting opinions on a Social Media Site, if a lawyer or administrative employee discloses his or her association with the Firm in such circumstances, a disclaimer along the following lines must be included: “This material/opinion is my own and does not purport to represent the positions, strategies or opinions of my employer.”

That’s not a horrible recommendation.  The firm is encouraging attorneys to just leave the firm out of any discussions but if it comes up to include a standard disclaimer.  Although it’d be nicer to have the disclaimer be left up to the attorney and perhaps made a bit more organic, it’s not hard to see why such a large firm would just make standard text.  The blog post goes out of its way to critique this part of the policy:

Most Facebook profiles identify the person’s current employer. In that case, wouldn’t a person be “disclosing his or her association with the Firm when participating in discussions or asserting opinions” in every conversation they have on Facebook? I’m guessing this disclaimer isn’t added to every post where a Milbank associate posts about the One Direction concert they went to last night. Even though that’s horrifically embarrassing for the firm and everyone else connected to the lawyer.

First, pointing out that Facebook profiles mention the person’s employer ignores the part of the policy where the firm suggests attorneys not do that.  But even if a profile did include that information, the firm  isn’t necessarily part of the conversation.    This is why I always encourage people to disclose their employer or employment relationship if they are talking about their work.  I always hear the standard “But it’s in my profile!” or “All my friends know for whom I work!” (okay, most of them don’t say whom or even talk like that).  But the point isn’t about your friends or what they know, it’s how a post can be shared or seen by others that don’t know you or your employer.  That’s the time you want the disclosure to be built-in.

Here, the firm wants the disclosure to be built-in if you’re going to talk about a matter relating to an attorney’s job.  Which could only be talking about a client or a legal matter and you can see why they would want the disclaimer.  Trying to stretch this to a post about One Direction is overreaching.  Or, in the words of One Direction: That’s what makes it non-sensical.  (And let’s all forget I tried to make a joke about 1D lyrics, mmkay?)

The final part of the policy criticized by the blog reads:

The Firm reserves the right to monitor the activities of lawyers and administrative employees on Social Media Sites and may at any time request or require the removal of any posting or content on a Social Media Site. If conduct is in violation of Firm policies and/or is seen as compromising the interests of the Firm, the Firm may take appropriate disciplinary action.

While I think this is a bit wordy and potentially unnecessary (reserving the right to monitor?) it captures what we can imagine most social media savvy companies do already.  Perhaps they only wait for a crisis to erupt or they have a third party monitor conversations or they engage in more active monitoring on their network.  But not being aware of what your employees are saying in light of heightened risks over what your employees might say isn’t just risky but potentially really dumb.  And big law firms, successful ones anyway, aren’t dumb.  But here’s what the blogger had to say about this section:

That’s probably just meant to cover Milbank’s bases, and not a declaration that Milbank has NSA screeners checking out every Pinterest post that some Tax associate just put up. Still, welcome to the Panopticon of One Chase Manhattan Plaza! Your employer may be checking up on your private life right now and preparing “disciplinary action” for posts the firm — and the firm alone — decides cast the firm in a negative light. Or maybe they aren’t checking up. You’ll never know!

This is a fairly weak criticism because at this point you should expect a social media aware company to be monitoring social media.  That’s part of the point of being on social media.  A small part of that may be monitoring your employee’s posts, but more likely than not those posts simply fall into the bucket of monitoring the conversations around your brand.  But nobody should be surprised that a company might see an employee’s post–whether they looked for it intentionally or not is irrelevant.  That is a far cry from “checking up on your private life” and goes too far in criticizing the policy.

I’m not saying the Milbank social media policy is perfect–no policy is perfect.  But it’s a pretty good one for a law firm.  And the areas in which Above The Law criticizes it are unfair–these are real concerns for any company, let alone a law firm which must hold itself to a higher standard.  That said, there are areas where the policy could be less restrictive or wordy (or just deleted to make it shorter and more memorable), especially when it comes to mentioning other policies or rules (and if they think they need to remind their attorneys that the same rules apply on social media then maybe they need to do more than put out a memo).  I’m all for improving policies but I think taking potshots at a good policy goes too far.

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Filed under Employment, Facebook, FTC Endorsement Guidelines, Identity, Informal Tone, Privacy, Social Media Lawyers, Social Media Policies, Social Media Risks, Social Platforms, Social Tracking

Top 10 Social Media Legal Concerns For 2014 (Plus A Bonus!)

2014 legal risks include the very real possibility that you drop a crystal ball on your foot. This will hurt.

I’ve been privileged enough to be connected with a variety of brilliant, articulate social media attorneys around the country.  Recently one of them asked the group for their top social media legal concerns (not necessarily those of their respective employers) and in great blogging tradition I thought “I can totally steal that and make a blog post out of it!”  But, being all lawyerly, I asked for their permission first.  And then I turned it into a list because the moment you put a number on something the lizard part of your brain takes control of your clicking finger and you cannot resist.  You know it’s true.

All links are provided by me to help provide some context or background or additional reading.  But I didn’t make any links a numbered list because then you’ll never come back.

Without further obligatory filler text, here are the top 2014 social media legal concerns.  Read the whole thing and you’ll get a special bonus at the end.  It’s like the extra scene at the end of a Marvel movie except there’s no Nick Fury.  Probably.

1. Use of Other’s Content

Jim Dudukovich, Coca-Cola (and proud Vespa owner): The recent $1.2MM jury verdict in favor of Daniel Morel regarding the use by Getty and Agence France-Presse of photographs Mr. Morel had posted to Twitter regarding the Haiti earthquake could be a seminal case regarding the danger of relying on a platform’s terms of service to re-use others’ content; the fact that the media was held liable certainly doesn’t bode well for marketers, who are not entitled to as great a license as the press.

Ryan Garcia, Dell: This is a big one because there are two areas where clients can get confused.  First, when content is marked “Public” by a platform that doesn’t mean the information is truly public.  At least not all the time.  Sometimes it means that, mostly it means the content can be freely shared within that platform.  Second, the convergence of social platforms such as Facebook purchasing Instagram leads some people to think that the content can be freely shared between platforms and that’s just not the case.  They are both teachable moments but you have to remove that misunderstanding quickly.

2. Changing Promotional Rules

Chris Irving, Publishers Clearing House: Keeping abreast of ever changing Facebook promotional rules and making sure Marketing understands the “relaxed rules” are not an invitation to do everything and anything.

Jim Dudukovich, Coca-Cola: Although this one goes in the opposite direction from Facebook’s, imposing greater restrictions on marketers’ ability to conduct promotions on the platform [Pinterest].

Ryan Garcia, Dell: It’s always important to keep up with the latest changes in platform promotion requirements.  Lucky for all my readers I have guides to Facebook’s latest changes (September 2013) and Pinterest’s latest changes (October 2013).

3. Disclosures for the Convergence of Social with Mobile

Brian Abamont, State Farm: How do companies go about ensuring compliance with all of the disclosure and notice expectations, not just in terms of actually including them but also the expectations as to how they are presented in a form factor that puts real estate at a premium and has more limited presentation capabilities (e.g. just in time notification and proximity of disclosures to content). How can this be addressed with little standardization across the mobile OS environments for these types of things?

Chris Irving, Publishers Clearing House: Helping internal clients interpret and understand scope of FTC ‘s updated Online Disclosure Guidelines (while at the same time trying to fully understand what they really mean myself!)

4. Privacy, Privacy, Privacy

Chris Irving, Publishers Clearing House: Working with cross sectional compliance teams on all things Privacy.  As our digital footprint continues to grow,  expanding efforts to insure that privacy is baked in at design and that best practices can keep pace with fast growth. Issues include online behavioral advertising, keeping privacy polices current,  keeping privacy highlights pages current, understanding changes to polices and what accompany disclosures are necessary . . . . .

Brian Abamont, State FarmI would also place a strong “seconded” support behind Chris’ point about privacy and add that the rules are changing at a rapid pace across not just federal/national levels but also various states and provinces across North America and the rest of the world.  Furthermore, in some cases, the rules have been created after an alleged offense and seemingly applied retroactively, at a minimum from a reputational standpoint.

Daniel S. Goldman, Mayo Clinic: Probably less a legal  issue (at present), though I think there will be increasing regulation over time.  I think the issue is the public’s increasing concern about the data that is being collected/monetized by social platforms and by commercial entities and what can be divined about them from that data.  This plays out across many spectrums.  The most obvious is the negative reaction to targeted/behavioral ads, but also reflects a concern about analytics that is done on data that is collected (e.g. the “Target Article”).  I think there is a growing public perception that there is a digital “permanent record” about all of us that companies are mining to sell them stuff.

5. Fraud Fighting

Chris Irving, Publishers Clearing House: Expanding efforts to fight scammers and fraudsters on the internet who would use our name to deceive. Efforts include enhanced consumer education, public private partnerships and supporting stronger criminal penalties in Jamaica where a majority of these scams are originating.

6. Increased Attention to “Commercial Creep” and Transparency

Jim Dudukovich, Coca-Cola: This manifests itself in a few ways, from the FTC’s workshop on native advertising and the search for answers as to what consumer expectations are and the scope of consumers’ ability to distinguish between editorial/creative content vs. sponsored content/branded integration, to the NY AG’s “Operation Clean Turf” (investigating and penalizing the practice of publishing fake reviews).  Not to mention the attention the NAD has placed on native advertising/transparency (eSalon and Mashable/Qualcomm).

7. Social Behavioral Advertising

Brian Abamont, State FarmTypically, [behavioral advertising] has applied to web based activities and were easily covered by privacy policy and “About our Ads” information pages.  As the level of information from social is much deeper than a typical web site visit and marketers looks to make more advanced use of that information, how do businesses present proper consent/disclosures in the social platforms?

8. Reputational Public Relations and Marketing on Social Media

Jim Dudukovich, Coca-Cola: We’ve seen more and more instances in which the speed of social media marketing has trumped judgment, and major brands, either directly or through agencies, and sometimes even accidentally, have pushed out messaging that they later regretted (and perhaps wouldn’t have published had they engaged in a more rigorous internal review process).

Jessica Fredrickson, Walmart:  Blurred lines between marketing and reputational PR. Our clients are increasingly using reputational “advertising” to promote our good works (#RealWalmart). Whether these messages translate into sales isn’t clear and how these messages should be managed through a review process and with appropriate disclaimers is not consistent. 

9. Changes to TCPA Express Written Consent Rules

Chris Irving, Publishers Clearing House: Providing internal guidance to clients on the changing TCPA consent requirements applicable to text messaging campaigns as well as the necessary vetting for third party ads appearing on our sites where there is phone collection.

10. Crowdfunding

Ryan Garcia, Dell: The JOBS Act changes continue to come in and we have a market where many more people are comfortable with Kickstarter and other crowdfunding platforms.  The possibility of actual equity investment for the masses, as opposed to paying for items that help fund a project, has huge positive and negative ramifications.  People getting upset over late deliveries for a Kickstarter project are one thing–thousands of equity investors being upset over the direction of a brand new company is another altogether. Here’s a longer post on the subject from Perkins Coie.

And here’s your bonus as promised in the headline (and at no extra charge to you!).  Here’s a list of the top social media legal issues as presented by Mark Bisard (here’s his Twitter because he’s social!), social media and general digital guru for American Express.  These are all the details he provided or else he could have been incorporated into the main list, but instead it’s a bonus list for you. And there’s 16 things here, which makes it approximately 60% longer than the list above!  Enjoy and happy holidays!

  • Year of the Hashtag
  • Selfie is word of the year (see reputational risk parallels with Obama photo)
  • Internet of Things  (TRENDnet and FTC workshop)
  • Virtual Currencies (Largely BitCoin but also push to have VC like Farmville regulated like other FIs)
  • Mobile-Social Convergence results in Net Domination (or staggering blow in battle between search and social)
  • Real Time Marketing (Oreo-SuperBowl and West Jet type marketing, Multi Screen viewing consumption trends, internal agile and lean ux organizational changes)
  • Evolution of Cause Based Marketing to Issue Based Marketing (I made this up, but think Haiti relief on over to the surge of woman’s issue ads like Pantene, Goldblox, and  etc)
  • Data Security (spooky Aaron’s rental case, Blackberry’s death means more BYOD, President’s Exec Order, zip code cases, Hacks on big social platforms, Living Social’s 50 million person breach, the largest financial data breach in history (160 million credit card numbers stolen, but damages still hard to prove for consumers)
  • Rise of Snapchat and rejection of FB offer (new kid in town?)
  • Reed Hastings – Netflix- SEC response
  • Platform, rules and feature changes (FB, Pinterest – FB buys Instagram, Yahoo buys Tumblr, Google buysWaze – iOS7, new gTLDs and wearables – offers and gaming platforms like Groupon and Farmville struggle)
  • Regulators do their best to catch up and evolve (FTC, FFIEC, SEC, TCPA, California, State Password Protection laws, and even P-1A Visa issues for professional gamers signal evolution)
  • Transparency is clear trend (Operation Clean Turf, Native Advertising workshop, FTC’s renewed interest in black hat search practices, FTC action against spammers
  • OPP – “Public” – AFP & Getty case, GoldiBlox v The Beastie Boys saga (we were right—there’s a difference between publicly “accessible” and “publicly available for any damn thing I want” – shocker I know)
  • Big Surveillance – Big Data (big news, little in the way of change – Big data becoming legit biz practice but still fighting rep battle, Tech Titans letter to President is interesting, Path case and use of ECPA’s Wiretap Act and Store Comms Act to attack Google and others also interesting)
  • The Wallet Wars I think are the biggest news of the year.  Huge array of players/participants, consumer options.  Ready to burst.  Regulators are weighing in.  Bigger than VHS vs. Beta.  Hopefully beta wins this time.

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